Thursday, June 19, 2008
And that was a whole afternoon of my life I'll never get back
Fortunately, either (a) I managed to fix it by accident myself while dolefully fiddling with the configuration settings, much as I once got my sister's apparently dead car started by experimentally jiggling the battery leads, or (b) the problem was at their end all along, something the tech support dude with the heavy accent and the even heavier cold kept assuring me wasn't the case. At least I think that's what he was saying. It could just as easily have been 'We have your cat: leave the money in used five-dollar bills under the lavender bush on the Old Port Canal Shopping Centre roundabout at 2 am or the pussy gets a one-way trip to the Great Big Litter Box in the Sky.' Hard to tell.
Just as well it came good though, because I started waiting for a callback from someone at Level 2 Support at 5.01 pm yesterday, and am still waiting. Presumably the intertubes fairies have told them it's all fixed.